
Your choice of a broadband provider determines the stability of your internet connection, download speed and capacity, contract terms and pricing, and what kind of help you'll receive if issues arise. It's no wonder, then, that it can have a major impact on your business's operations and finances.
Choosing a provider can be a bit overwhelming with so many options out there, so your best bet is to check out what other clients have to say about each provider. Luckily, you can find plenty of online comparisons that break down the differences in internet speed, reliability, and customer service among providers – and the one that comes out on top might surprise you.
While big players like BT and Virgin compete for market dominance, the lesser-known provider IDNet is quietly making a name for itself as the top choice for businesses across the UK. It consistently earns top rankings in online opinion polls, and is growing in popularity for its reliable connectivity and responsive customer support. Just take a look at the comparison from Thinkbroadband below to see for yourself!

At Town & Country Communications, we're committed to providing businesses in the South with the best tech solutions. After personally experiencing IDNet's exceptional service, we're now proud to offer it to our clients seeking a reliable internet provider. Below, we'll explain why choosing Town & Country Communications and IDNet for your broadband is the right decision for your business's internet needs.
Speed and reliability are the two most important aspects of an internet connection, and IDNet provides both in spades. According to a broadband performance comparison from Fair Internet Report, IDNet delivers an impressive average download speed of 74 Mbps, 54% higher than BT's 48 Mbps. The story is similar for upload speeds, where IDNet takes the lead with an average of 69 Mbps, beating BT's 46 Mbps. IDNet also boasts lower latency at 10 ms compared to BT's 11 ms, which means it performs better in real-time activities such as video calls.
By choosing Town & Country Communications for IDNet broadband, you're investing in ultra-fast speeds that can save your business time and streamline your operations.
Thinkbroadband's service comparison (mentioned above) placed IDNet a whole 20% ahead of the competition in customer service, and 16% higher in overall satisfaction. They're constantly getting glowing reviews for their fast, efficient help, clear communication, and smooth switchover process.
Just like IDNet, our team take immense pride in providing exceptional customer service. In fact, it's one of the things our hundreds of reviewers mention most often. This means you can count on us and IDNet to quickly resolve any issues that might arise with your internet connection.
IDNet is the UK's first certified B Corp internet provider. This means they're serious about making a positive difference, balancing profit with social and environmental responsibility. They undergo rigorous checks to ensure they meet high standards in areas like fair pay, employee well-being, and sustainable practices. Choosing Town & Country Communications to set up IDNet as your provider is a fantastic way to contribute to your own business's ESG goals, as you'll be making a conscious choice for a better tomorrow.
Thinking about switching to IDNet? The team at Town & Country Communicationcan help find the perfect broadband solution for your business. With over 10 years as the region's most trusted IT and broadband provider, we have the experience to recommend and install the ideal IDNet package based on your connectivity needs and budget.
During your initial consultation, we'll evaluate your current set-up, internet usage habits, and future goals. We'll then match you with an IDNet plan that delivers maximum speed and reliability at an affordable price. Should your office require upgraded hardware to support its new connection, we can also handle setup and installation with minimal disruption.
Whether you run a small shop or a large corporation, Town & Country Communications have the ideal broadband solution for you. If you're ready to get started, book a consultation online or call us on 01202 514444 today!