About Town & Country Communications’ Trusted IT Solutions

Need communications and IT solutions? Boost business with Town & Country Communications’ VoIP, IT support, and broadband services.

Over 30 years of delivering trusted communication and IT solutions

Is your business struggling with outdated systems, rising costs, or unreliable IT support? Town & Country Communications specialises in providing businesses with various communication and IT solutions.

Since 1991, we've helped businesses in Dorset, Hampshire, and Wiltshire modernise their systems. Our family-run business takes a customer-first approach, so you're supported by a familiar face who understands your needs. As a result, we've been their go-to gurus for services like broadband, VoIP systems, and managed IT infrastructure. Outdated technology is costing UK businesses billions annually in downtime and inefficiency. But the right solutions can make all the difference. The UK's Wireless Infrastructure Strategy says investment in modern IT systems is key to staying competitive. That's why the Town & Country Communications team is here to ensure your business thrives in a fast-paced digital world.

Learn more about our services and how we can help you solve these problems today.

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The Story Behind Town & Country Communications

Who are we? We're a family-run business with a legacy of service.

Our journey began in January 1991 when the director's father, an innovator in the mobile phone industry, started a new company. This company! He faced challenges at first, like the 1990 recession and high mobile tech costs (£2,500 per device). However, he stood firm and rebuilt the business with a sustainable model. By anticipating the demand for mobile communications, he laid the foundation for a trusted name in IT and telecommunications solutions.

By 1999, the next generation began contributing to the company. Starting from the front desk, Lee, the eldest brother, worked through sales and management and learnt every aspect of the business. In 2005, the company expanded into landline and broadband services, with Karl, the middle brother, taking the lead in this new venture. By 2009, Jacey, the youngest, joined the team to add additional support and expertise.

The brothers wanted to adapt to the evolving industry, so they introduced VoIP systems in 2017 and ventured into IT services in 2020. In 2024, the brothers officially took full ownership of the company. With decades of experience and strong family values, they provide reliable, trusted services to clients. After all, they shouldn't expect anything less!

“We pride ourselves on our clients always being able to contact a familiar face (a Butler) which is very unique in today's climate where you can always get hold of someone or trust you will get a call back and the problem or solution will be handled by the same person who will take full ownership.”

— Lee Butler, Managing Director

1991

The company was founded as a mobile phone provider.

1999

Lee joined, progressing from the front desk to leading the business.

2005

Expanded into landline and broadband sectors, led by Karl.

2009

Jacey joined to strengthen operational support.

2017

Introduced VoIP systems for modern business communication.

2020

Expanded into IT services to meet growing demand.

2024

Fully transitioned to second-generation ownership.

Key Milestones

Meet our team to learn more about the people behind our success.

Our Services

Communication and IT solutions tailored to your business.

Our services are designed to solve real-world problems for businesses. We streamline operations, enhance connectivity, and improve cost efficiency. How? Well, here's what we offer.

Business Mobile Phones

Keep your team connected with affordable contracts, handsets, and fraud prevention. Our tailored solutions ensure you're always getting the best value for your investment. We also assist with monitoring usage and offering real-time reporting to manage costs efficiently. See how we've helped businesses save with our mobile phone solutions.
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Broadband Solutions

Our broadband services, from fibre optic to 4G backup, provide reliable and fast connectivity. We optimise networks to ensure fast, reliable connectivity for all businesses. Our scalable options ensure seamless operations across Dorset, Hampshire, and Wiltshire. We deliver end-to-end broadband solutions for your business. Whether you need leased lines or backup services, our work is tailored to you.
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VoIP & Phone Systems

Are you keen to boost your business communication efficiency? You can do so with our modern VoIP and hosted phone systems. Our VoIP integration links voice, messaging, and collaboration tools in our unified communications systems. We work with you to customise solutions that suit your workflow, ensuring productivity and ease of use for your team.
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IT Services

Our IT support services include...

  • Managed IT Infrastructure: Proactive maintenance and support to keep your systems running smoothly. We will customise your IT infrastructure to fit your needs.
  • Cybersecurity: Safeguard your business from online threats. Use advanced data security services and 24/7 monitoring.
  • Microsoft 365 Support: Boost productivity with expert management and troubleshooting of tools like Teams and OneDrive.
  • Cloud-Based IT Solutions: Secure and accessible solutions that enable hybrid and remote working. Whether your team is in the office or working remotely, we ensure your cloud systems remain operational and secure.
  • Remote Working Support: Ensure your team stays connected and productive wherever they are.

Discover our troubleshooting expertise.

What Sets Town & Country Apart

We're not just a service provider but a partner invested in your success. Here are reasons why businesses choose us...

Personalised Service

We treat every client individually and tailor our solutions to their specific needs. To ensure consistency and trust, you'll always work with a familiar face, a Butler. We are committed to personalisation. It will find the best solutions for your unique challenges. See what our clients say about our personalised approach.

Family Values

Our family-run ethos ensures respect, honesty, and care in everything we do. These values create long-lasting client relationships and ensure our approach is always customer-focused. We strongly believe in treating others how we would like to be treated, ensuring that trust and reliability remain at the heart of our work.

“We have grown up with strong values such as respect, consideration, politeness, and humour. These values have had a huge part to play in how we conduct ourselves to our clients and each other within the business.”

— Jacey Butler, Director

Proven Cost Savings

Through our free bill analysis, we've helped clients save significantly on their IT and communication expenses. Some have reduced costs by up to 50%, while improving their efficiency and connectivity. Learn more about what makes us different.

Community Focus

We believe in giving back and supporting local charities and sports teams like AFC Bournemouth. As a family-run business, we remain deeply rooted in our community and committed to making a positive impact. Learn about our community involvement.

Real Results for Real Businesses

Leading marketing company saves 50% on costs with hosted phone solutions.

We currently provide ongoing support with the landlines for b4b and set up a customised hosted phone system that saw 18 new business phones installed within their offices to allow for phone calls simultaneously on the single b4b phone number. This new system will also provide the ability to manage their calls via the unique online portal that Town & Country Communications offers. Read more success stories or our client testimonials to see how we make a difference.

"We use Chris and the team for all our IT requirements. This includes setting up equipment for new starters, Microsoft 365, and general helpdesk support. Basically, they manage all our IT requirements.

"Having Town & Country on board as our outsourced IT partners is one less thing we have to worry about when running our business. Whenever we need something, it just takes a quick phone call, and there's someone on site almost immediately.

"We've always enjoyed great service from Town & Country, who also manage our telecoms – a hosted phone system, broadband and business mobiles."

— Hayley Baverstock, b4b Marketing Director, Dorset.

FAQs: Your Questions Answered

 

We prioritise quick response times. When you contact us, you'll work directly with a dedicated expert who knows your business and can resolve issues efficiently.

Our business is built on respect, honesty, and understanding—values passed down from our father. These principles guide us to treat clients with care, transparency, and genuine support. By putting ourselves in our clients' shoes, we can adapt to their issues and provide personalised solutions that foster trust and long-term relationships.

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Reliable Solutions, Proven Results

Let's build your future communications together.

Why settle for less? Town & Country Communications has the expertise and service your business needs to thrive. From cutting-edge IT support to seamless VoIP systems, we provide solutions tailored to you. Our results speak for themselves - clients have saved up to 50% on costs while improving connectivity and efficiency.

“Our main focus is providing our customers with the best product for them at the right price by delivering the highest level of service. Staying one step ahead of the game allows us to evolve with technology that we can offer our customers.”

— Karl Butler, Director

Don't wait - your business deserves the best. Take the first step towards innovative communication and IT solutions that deliver real value. Let's make your goals a reality!

Call us today at 01202 514444 or contact us to schedule your free consultation.

Estate Agents

With our affordable business mobile phones and phone systems, you can ensure your estate agency stays connected wherever you may be.
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Hospitality

For business landlines, mobile phones and IT solutions for the hospitality sector, look no further - our team offer the best products and services in the South.
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Care

As leading suppliers of communication systems to the healthcare sectors, we’ll help you upgrade your phones and IT technology to reliable and affordable systems.
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Motor Trade

Whether you run a car dealership or repairs garage, good communication with your customers is key. We can match you with the perfect business phones, broadband and IT solutions.
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Construction

Our experienced team will find you the perfect telephone system or business phones for your construction company, whilst providing you with reliable 24/7 support!
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Professional Services

We are leading providers of business phones, IT and broadband solutions for professional service establishments in the South, including solicitors, banks, architects, and accountants.
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Education

For phone systems and IT solutions you can rely on for the successful management of your school, college or university, get in touch today.
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