What is a cloud-based phone system?

A cloud-based phone system, otherwise known as Voice over Internet Protocol (or VoIP), uses the internet to make phone calls rather than the traditional physical phone lines. This means that as long as you have an internet connection, you can use the same phone number just as you would in the office. 

The benefits of cloud-based phone systems

Seamless communication 

As a cloud-based phone system can be used anywhere with internet, your phone number will stay exactly the same no matter where you’re working from. So, you can wave goodbye to different numbers on different days or the need to take complicated messages – your customers won’t even realise you’re not in the office! 

Pick up where you left off

With a cloud-based phone system, there’s no complicated set-up or switch over when you need to work remotely. You can literally pick up your office phone, plug it in at home, or wherever you’re working (as long as it has an internet connection), and you’re good to go. 

Your data is totally secure 

One of the main concerns when working from multiple locations is how to keep your sensitive data safe. A cloud-based phone system is securely hosted in the cloud, whilst the processor is kept in a secure location off site, which means your private data is always safe from the dangers of the unexpected.

Access a range of handy features

Our VoIP phone systems provide all the usual features you'd expect from your phone and network plus a selection of new favourites. Need to make a group video call to your client? No problem. Or perhaps you need to transfer the call to a colleague. You can do that with a cloud-based phone system. In fact, there are lots of other brilliant features such as auto attendants, conference bridges and Outlook integration. 

Reduce costs

Ok, so this isn’t strictly a benefit for remote working, but saving money is always worth a mention! Cloud-based phone systems enable businesses to make real savings on their phone calls. In fact, making calls to another cloud-based phone system is absolutely free! All you have to pay is a monthly subscription fee. 


If you’re looking to upgrade your phone system to help make working remotely a doddle, get in touch with the friendly Town & Country team today. A family business since 1992, we have years of experience helping clients across Dorset and Hampshire work remotely with their perfect cloud-based phone system. 

Heard of HiHi phone systems but not sure what they are? We've broken it down for you! Find out more.

Town & Country Wave 10
Town & Country Wave 20

This site uses cookies to store information on your computer. By using our site you accept our Terms and Conditions and Privacy Policy.

×