Established in 1996, family-owned Meridian Lifts operates from purpose built facilities in Poole and provides a range of lift installation, maintenance and repair services to customers of all sizes across Dorset, Hampshire, Sussex and Wiltshire and appointed Town & Country to manage their communications requirements in 2013. 

“We started working with Meridian Lifts when we took over their sims for their one hundred and eighty lifts and company mobiles.  We immediately reduced their costs, and since then have continued to review costs and tariffs, whilst adding additional requirements as the company has experienced continued growth,” explains Jacey Butler, Town & Country Mobile Sales Manager.

Having successfully renewed the original two-year contract in 2015, Town & Country realised another cost saving for Meridian Lifts by changing their company mobiles over to sim-only.

When the landline and broadband contract expired earlier this year, Town & Country installed a hosted phone system and new broadband, which created additional cost savings. They then went on to take over their IT maintenance contract and most recently, the mobiles used by the Meridian Lifts' engineering team have been replaced with new android tablets to further modernise their technology.  Last but not least, in partnership with Nuffield Technologies, paperless worksheets have been created which has further reduced administration procedures and resulted in additional time and cost savings.

“We are a Poole based firm and we like to buy local and spend our money locally where possible." said Howard Sutton, Business Manager at Meridian Lifts.

"Town & Country are an established local business.  They offer us value for money and excellent service. If we have an issue with our technology, a quick phone call ensures their team reacts quickly and this ensures downtime to our operations is minimal and business can continue as usual.” 

Town & Country Communications are Dorset’s only independent, family run telecommunications business.  As well as mobile and landline provision and support, they offer a broadband service, mobile repairs and a unique mobile phone insurance scheme with no excess that starts from just £3 per month. 

Town & Country Wave 10
Town & Country Wave 20

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