
As we enter England’s second lockdown, businesses are once again trying to organise how staff can make the transition to working from home seamlessly.
So we’ve put together some of the tips we learnt from the first lockdown to help make the move as easy as possible for both your staff and your customers.
If you didn’t already make the switch in the first lockdown, now’s the time to upgrade your outdated phone systems to VoIP. This cloud based phone system allows you to make and receive calls over the internet, so will work anywhere with a connection. This means you can simply pick up your phone handset from your work desk, plug it in at home and you can carry on the same – your customers won’t notice a thing.
If you’re not sure about upgrading your entire phone system right now, if your current phones runs a ISDN2/ISN 30/Analogue line you can have a call divert set up instead The Town and Country team can apply the call divert so when a customer calls your phone number, they will automatically be transferred to another number of your choosing.
To help you stay focused while working, and to maintain that all-important work life balance, set up a dedicated space that you only use for work. Of course, somewhere quiet and away from distractions is ideal but if you don’t have a spare room, try putting your computer somewhere you don’t normally go to relax; at the end of the dining where you don’t eat dinner or on your partner’s side of the sofa for example.
During the first lockdown, many of us felt more isolated and lonelier than usual because we didn’t have the camaraderie and support of the office environment. So, during this second lockdown, make sure you stay connected to your colleagues with regular phone calls and video chats. We have a range of specialist phones that make staying connected even easier thanks to clever features such as video conference calling.
If you’d like to benefit from seamless remote working during this second lockdown, get in touch with Town & Country today on 01202 514444. Our experienced team has helped many local businesses get through lockdown with VoIP phone systems and will be happy to chat through your options.