Cloud-Based Phone System FAQs

A cloud-based, or VoIP (Voice over Internet Protocol), phone system is hosted in the cloud. Your voice is converted into a digital signal, meaning you can make calls over the internet rather than physical lines. 

You can use a cloud-based phone system anywhere that has an internet connection. Simply plug in your phone or run the app to access all your usual features. 

Because they can be used anywhere that has an internet connection, cloud-based phone systems are ideal for businesses with a lot of remote workers.

Cloud-based phone systems are often more cost-effective and convenient, as they require less infrastructure and give you the flexibility to take calls from your desk phone, computer or mobile. Because they offer users the ability to utilise all the features of the office phone system anywhere in the world that has an internet connection, cloud phone systems give businesses ultimate flexibility. They’re also easy to scale up and down as your business grows and changes. 

Because we use multiple secure data centres, there’s no need to worry about your phone system going down. In the unlikely event of an issue at one data centre, your calls will move seamlessly to a back-up centre. This means your business will remain free from interruptions caused by technical issues.  

We charge a monthly subscription fee for cloud-based phone systems, which will vary according to the needs of your business. Get in touch with us for your free quote. Cloud-based phone systems are often regarded as a cost-effective choice as you only pay for what you need.

Calls to other VoIP phones are completely free, making cloud-based phone systems a great choice for multi-site businesses or ones that make ready use of their phones. All other calls are covered by your monthly subscription fee. 

When you move to a cloud-based phone system, you can cancel all your existing telephone lines except for the one that runs your internet connection. 

Cloud-based phone systems are securely hosted in the cloud, while the processor is kept in a secure off-site location. This means that your sensitive data will always be kept safe, even if your business is working from multiple locations. 

Cloud-based phone systems offer a host of impressive features, including (but not limited to) call forwarding, call notify by email, call recording and call transfer. You can read more about the features of cloud-based phone systems here.