Merchant Services Case Study

Using our business contacts and industry knowledge, we were able to directly compete with household names and secure the Simply Pleasure merchant services contract.

Town and Country Communications are proud to supply Simply Pleasure Ltd with their merchant services – currently this stands at 31 fixed terminals, 1 GPRS terminal and a virtual terminal for use at their head office.

Using our business contacts and industry knowledge, we were able to directly compete with household names such as Barclaycard, First Data and WorldPay – and we were still able to offer an affordable package that gave Simply Pleasure a total saving of 25%!

This order was not without its challenges however. Each terminal was delivered directly to the relevant store, with each requiring a separate merchant ID in order to allow our client the ability to analyse their business performance more closely. Not only that, Town and Country Communications provide a 24/7 helpline specifically for clients using these services, allowing them to contact us at any time in the event of an issue.

In addition, this new account with Simply Pleasure is supported by an online portal known as Revolution, which allows direct transaction reporting on the following details:

  • A range of reports from basic transaction reports for both CNP AND CHP through to more detailed consumer intelligence including;
  • Average transaction values.
  • Best performing days.
  • Best performing regions.Payment trend analysis.

Your Local, Friendly Experts

We’re proud of the expertise our team has built up over the years of working within the telecommunications sector. The key to our success has been pairing consistently high standards of customer service along with fantastic prices. Call our team now to find out more about our great range of business mobile deals and telecommunications products on 01202 514444

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