VoIP Phone Systems

VoIP systems work by converting analogue voice signals into digital signals, then sending them as data over a broadband line.

VoIP systems come in various forms:

• • Dedicated VoIP phones
• • Regular landline phones with VoIP adapters
• • Computer programs
• • Smartphone apps

Whilst traditional landlines use an analogue signal through physical lines, VoIP (Voice over Internet Protocol) uses digital signals via your internet connection. If you have ever used Skype, then you have already used VoIP technology before. A VoIP phone system operates using the same concept.

That depends on your specific system. VoIP calling app-to-app is nearly always free, while calling a landline or mobile may have a small cost. Other VoIP services may require you to pay a monthly subscription fees. Our team will be happy to clarify what your system would entail with you.

Because VoIP calls are made within an internal network, individuals outside the organisation cannot easily intercept the data. This makes VoIP as secure as a conventional phone line.

If your business’s internal IT infrastructure is unsecured, it could be vulnerable to cyberattacks. When Town & Country set up your new VoIP system, we’ll take the necessary steps to protect your system from external risks and have a fraud alert system in place to alert us to suspicious activity in real time.

VoIP calls usually work out cheaper than landline calls, especially if you make a lot of international calls. Even better, VoIP is capable of higher sound quality than landlines (depending on your broadband).

If your only experience of VoIP is through using free applications like Skype, then it is understandable that you may question the reliability and quality of a VoIP phone system. You can rest assured that the business-grade VoIP phone systems we install are much more reliable and ensure quality calls.

However, certain elements can affect your call quality. As an internet-based service, if you have low available bandwidth, then the quality of your calls may be impacted. For this reason, it is important to only consider VoIP if you have the infrastructure for it to work well.

If you require assistance with your business’ IT and broadband infrastructure, our experts are also able to help. Call 01202 514444 to discuss your requirements.

Anything that a regular phone can do, a VoIP can do as well - this includes making calls to non-VoIP phones.

Yes. In the vast majority of cases you will be able to keep your number during the switch to a VoIP phone system when you choose Town & Country Communications.

The price of your VoIP phone system will depend on your unique set of requirements. All of our VoIP business phone systems are priced very competitively. Contact us today for a free quote.

This will depend on the scale of the job, for example, how many premises and handsets are included. However, in comparison to regular landline installation, VoIP phone systems can be installed in a fraction of the time. For a better idea of timescales, call our team today on 01202 514444.

If your VoIP phone system is connected to a power source that ceases to function, then your handsets will no longer work. However, if you have a cloud-based VoIP system, then you can change your settings to reroute calls to a smartphone device if the power fails. This is known as an automatic failover option.

Yes, the HiHi phone system is VoIP based which means it works via the internet and offers the same types of benefits you will find with other, more competitively priced systems.

While the HiHi phone system has lots of great features and functionality, it is not necessarily the best as you may end up paying for features you do not need. Choosing a business phone system is an incredibly important decision and one that needs careful consideration to ensure you choose the one that fulfils your needs and budget. To talk through your options with one of our business phones experts, get in touch today on 01202 514444.