Hosted Phone Systems

Our hosted phone systems are cloud-based phone services that let teams make and manage calls from any location. They help reduce running costs and improve productivity with easy-to-use features.

Hosted Phone Systems Are Perfect for Multi-Site Businesses

Outdated phone systems slow teams down, increase costs, and make it harder to adapt to remote or multi-site working. Hosted phone systems address these issues by providing your business with the flexibility to manage calls from anywhere. Plus, they use secure, cloud-based technology.

At Town & Country Communications, we offer reliable, business-grade hosted phone systems. These systems facilitate easier collaboration among hybrid teams. They also boost internal communication and lower maintenance costs. This means your team stays connected, no matter where they work. They can enjoy features like centralised call handling, voicemail-to-email, and remote setup.

Contact our team today on 01202 514444 to discuss the right hosted phone system for your business. We’re happy to answer your enquiries!

Cost-Effective Hosted Phone Systems Supplied by Local Experts

We’ve supported businesses in Dorset, Hampshire, and Wiltshire in switching to hosted phone systems. Because everything runs in the cloud, there’s no need for bulky on-site equipment or regular engineering visits. Making the switch lowers costs and streamlines everyday tasks.

Our recommended Yealink handsets are simple to use and come pre-configured for fast setup. Once you’re on your broadband, you can manage users, call flows, and voicemail settings through a secure online portal, with no IT help needed.

For businesses switching from older landline systems, this move isn’t just convenient—it’s futureproof. BT has confirmed that the UK’s Public Switched Telephone Network (PSTN) will be fully switched off by 2027. So, all businesses must migrate to digital voice services.

If you have any further enquiries regarding our hosted phone systems, don’t hesitate to contact our team today on 01202 514444.

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Why Businesses Choose Hosted Phone Systems

Hosted phone systems offer businesses the flexibility and control they need. They also save costs while managing calls for offices, teams, and remote workers. With everything hosted in the cloud, there’s no complex hardware to maintain, and no delays in making changes.

Here are six key benefits for growing businesses:

Lower Setup Costs

No large installations or on-site PBX systems.

Supports Hybrid Working

Staff can take calls from desk phones, mobiles, or laptops.

Simple to Scale

Add or remove users in minutes through a secure portal.

No On-Site Hardware

All call handling is managed in secure UK data centres.

Free Inter-Office Calls

Reduce internal telecoms spend across sites.

Reduced Admin

Automatic updates and remote support reduce maintenance calls.

For more information on Hosted Phone Systems, read our guide. Alternatively, if you’re exploring cloud-based options, our VoIP phone systems page explains how hosted VoIP fits into a wider strategy.

See Our Hosted Phone System Options

We install Yealink handsets as standard across all hosted phone system setups. They’re simple to use, easy to set up, and designed with clear displays and intuitive menus. Among all the phones we could supply, Yealink models stand out for their quality, reliability, and design.

Standout features include:

  • Clear, full-colour display with responsive navigation
  • HD audio for crisp, professional-sounding calls
  • Built-in support for headsets and conferencing
  • Easy access to call history, directory, and voicemail
  • Sleek, compact design that suits any workspace

Whether you’re setting up a single office or multiple sites, we’ll recommend a Yealink model that fits your layout and team needs. Our team will ensure that each handset arrives fully configured and ready to use, ensuring minimal disruption to your day-to-day operations.

For more Yealink features, keep scrolling!

Hosted Phone Systems Designed for Business Use

Every business has its own communication habits; how often you take calls, how many sites you manage, and how your team prefers to stay connected. We begin by looking at your current phone setup. Then, we suggest a hosted solution that fits your workflow, call volumes, and work patterns.

Setup is handled by our in-house team, using your existing broadband or leased line. If you need extra capacity, we can set up dedicated connectivity using our business landline and broadband services. Once installed, you’ll have access to a secure online portal to manage users, numbers, and settings in real time.

We support businesses throughout Dorset, Hampshire, and Wiltshire. For example, we've recently undertaken work in Bournemouth, Poole, Portsmouth, Romsey, Southampton, Winchester and Salisbury. If an issue ever arises, our local engineers can be on-site within hours; however, in most cases, we resolve issues remotely within minutes.

Advanced System Capabilities

Every hosted phone system we install comes packed with features that help your team stay productive and in control. Below is a complete list of the features available through our hosted VoIP platform:

  • Auto Attendant
  • Automatic Hold/Retrieve
  • Barge-in Exempt
  • Basic Call Logs
  • Busy Lamp Field
  • Call Forwarding Always
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Call Forwarding Selective
  • Call Notify
  • Call Park
  • Call Pickup
  • Call Queuing
  • Call Recording
  • Call Return
  • Call Transfer
  • Call Waiting
  • Calling Name Retrieval
  • Connected Line Identification Presentation
  • Connected Line Identification Restriction
  • CTI/CRM Integration
  • TC HOST Anywhere (Link DDI to mobile phone)
  • TC HOST Receptionist Console
  • TC HOST Software
  • TC HOST Toolbar
  • Do Not Disturb (DND)
  • External Calling Line ID Delivery
  • Fax to email
  • Flash Call Hold
  • Group Paging
  • Hotelling Guest
  • Hotelling Host
  • Hunt Group
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Music On Hold
  • Outlook Integration
  • Priority Alert
  • Push to Talk
  • Remote Office
  • Selective Call Acceptance
  • Selective Call Rejection
  • Sequential Ring
  • Shared Call Appearance
  • Speed Dial 100 Entries

Book a Call with Someone Who Knows Your Business

If your current system is difficult to manage or no longer meets your needs, we’re here to help. Our team will review your setup, recommend the ideal hosted solution, and manage the switch with minimal disruption. Once installed, we’ll provide ongoing support, with fast response times and a direct line to someone who knows your account.

For over 30 years, Town & Country Communications has backed businesses in the South. We’ve helped clients, from solo offices to big teams, save money, improve flexibility, and stay connected without breaks.

Call us on 01202 514444 or request a free consultation and let’s get started.

Estate Agents

With our affordable business mobile phones and phone systems, you can ensure your estate agency stays connected wherever you may be.
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Hospitality

For business landlines, mobile phones and IT solutions for the hospitality sector, look no further - our team offer the best products and services in the South.
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Care

As leading suppliers of communication systems to the healthcare sectors, we’ll help you upgrade your phones and IT technology to reliable and affordable systems.
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Motor Trade

Whether you run a car dealership or repairs garage, good communication with your customers is key. We can match you with the perfect business phones, broadband and IT solutions.
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Construction

Our experienced team will find you the perfect telephone system or business phones for your construction company, whilst providing you with reliable 24/7 support!
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Professional Services

We are leading providers of business phones, IT and broadband solutions for professional service establishments in the South, including solicitors, banks, architects, and accountants.
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Education

For phone systems and IT solutions you can rely on for the successful management of your school, college or university, get in touch today.
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