How does a VoIP phone system work?

VoIP, or Voice over Internet Protocol technology, allows you to make phone calls using your internet bandwidth rather than through a traditional phone line. Like all products, different VoIP phone systems come with slightly different capabilities and installation costs, however, making or receiving a call using a VoIP phone will generally cost you next to nothing.

This means that if you have a high monthly usage limit on your internet connection, then a VoIP business phone system will allow you to make and receive thousands of calls a month. In fact, the average customer sees a reduction in their monthly phone bills of up to 75% when they switch to a VoIP phone system. 

You can make even greater savings if your business makes frequent international calls with clients or businesses also using VoIP phone systems, as because VoIP phones only use the internet, they are not subject to the same tariffs.

Should I get a premise-based or cloud-based VoIP system?

Cloud-based VoIP phone systems are the best choice for smaller to medium sized companies, as the technology for your business phone system is maintained by a separate company to your own and made accessible through the Cloud. This means that you don’t need to consider maintenance costs, especially if your business doesn’t have its own technical support team.

On the other hand, a premise-based VoIP system means that you buy all the equipment upfront and maintain your own business phones on site. If your business has the resources and team to maintain their own phone system, then this can be a popular alternative if you want to keep all your technology in-house.

We have built our reputation matching clients to the perfect business phone system. If you require further information and advice regarding whether a VoIP business phone system is right for you, don't hesitate to contact our team of business telecommunication experts on 01202 514444.

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