Coles Miller Solicitors were introduced to Toby Butler of Town & Country at a networking event last year and it came to light that the local law firm was looking for a new telecoms provider to supply ten mobile phones for the partners having been let down by poor customer service from their current provider.
With Town & Country being well known for their first-class service and account management, Coles Miller IT Manager Tim Sque was keen to hear more.
“We’d been dealing direct with a network and whenever there was an issue, it was difficult and time consuming to rectify. Knowing that Town & Country are just several miles away from any of our five offices means that we can call on their expertise at any time. This is particularly appealing to our busy team of lawyers.”
As well as providing Coles Miller with upgraded handsets, Town & Country reviewed their entire account and were able to pass on a cost saving in addition to their attentive, local customer service.
“Tim and the team at Coles Miller have been a pleasure to work with. Any network or handset issues can now be resolved quickly and easily by our team, which is something that all our clients benefit from. It allows them to get on with the running of their business” said Toby, who manages landline and mobile support for Town & Country.
As Dorset’s only independent, family run telecommunications business, Town & Country Communications offer mobile, landline and broadband provision and support to businesses across the South. They also provide mobile repairs and mobile phone insurance.
Pictured L-R: Toby Butler of Town & Country with Coles Miller's IT Manager Tim Sque