Apple iPhones:

If this is on the O2 network and within the 12 month warranty we can arrange a 24/48 hour replacement for a refurbished handset. Otherwise this will be an out of warranty repair and can only be handled by Apple directly which we are happy to help with.

If this is on the Vodafone network and within the 12 month warranty we can arrange a repair via Apple.

 

EE & Orange Phones:

  • If you have an EE or Orange phone (not a SIM free unlocked phone) it will be covered under 24 hour replacement. Please call EE Business Care by dialling 150 from your handset or 0845 4125150. Orange Business Care can be contacted by dialling 345 from your handset or 07973 100345 from any other phone.

Other Networks or SIM Free Phones

  • These phones are supported by a 24 month warranty and we can arrange a 24/48 hour replacement for a refurbished handset within this period.
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Items that are not covered under warranty:

Business mobile phones that have been damaged by liquid, have smashed screens or have been lost or stolen are not covered under a warranty repair. Business mobile phones that fall into this category would need to be replaced by your insurance company, if you have cover, or simply by purchasing a new phone.


Your Local, Friendly Experts

We're proud of the expertise our team has built up over the years of working within the telecommunications sector. The key to our success has been pairing consistently high standards of customer service along with fantastic prices. Call our team now to find out more about our great range of business mobile deals and telecommunications products on 01202 514444

 
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