Elite Fabrication & Welding Ltd

"Town & Country have supported our business communications at Elite Fabrication & Welding Ltd for 6 years now, covering mobiles, landlines, broadband and our telephone system. They continue to offer a great service and have always gone out of their way to resolve any problems that we have experienced.

However, what we were really impressed with was when they notified us on a weekend that they suspected our telephone system was being hacked.

Due to their effective alert system, Town & County were notified that someone was trying to arrange a divert on our phone lines, which would result in the hacker being able to piggy back and use our lines for international calls.

They knew we were out of hours, so they barred the outgoing calls and contacted us to let us know. Consequently, they assured us that the threat had been dealt with and restored our telephone lines back to working order by Monday.

If the hacker had not been detected, we ran the risk of calls costing as much as 70p per minute being dialled continuously. This would have cost the business hundreds of pounds, so we are extremely grateful to Town & Country for picking it up when they did!"

Andy Rice - Managing Director

 
 

Churchill Retirement Living

"Churchill Retirement Living have been using the services of Town & Country Communications for over 10 years and throughout that time, the service and support from Lee and his team has always been first class.

Their attention to detail regarding service requests and their continual monitoring of Churchill's company tariffs and service agreements has made working with Town & Country a simple, straightforward experience.

Lee and his team are always looking for ways to improve our services and reduce our costs, whilst constantly delivering a truly great personal service. I hope to maintain the partnership with Town & Country for many years to come."

Darren Harryman - Senior ICT Manager

Lulworth Dorset

The Lulworth Estate is delighted to support Town & Country's entry for the 2016 Dorset Business Awards - Family Business & Team of the Year Categories.

As one of the most popular tourist destinations in the county, we welcome over 750,000 visitors every year - so a reliable communications infrastructure is vital to us.

Town & Country always offer a prompt and comprehensive personal service and consistently deliver what we require. Their flexibility and forward-thinking provide an invaluable contribution to our businesses and, importantly, we know that we can rely on them.

As a family-run business headed up by Nigel Butler, with Lee and Jacey on the mobile side and Karl on landlines assisted by Toby and Christine, we always know who we are dealing with and nothing seems to be too much trouble for them.

When faced with a difficulty or problem, a member of the team will always respond with a solution or information on where we can find a solution - often going over and above what is required.

We wish them all the best with the Dorset Business Awards and have no hesitation in recommending them for these awards.

James Weld - Director

 
 

Positive Sales & Lettings

"They have proved time and time again that they are prepared to go the extra mile in terms of customer service. Jacey has been extremely helpful in all communication aspects as my business has grown. The personal service is what stands apart from other companies I have used in the past.

My team has fully appreciated everything Town and Country has done and we have recommended them to our clients

Tim Constable - Director

Prokil

We were looking at moving premises and after speaking with a few providers, we felt confident that Town & Country Communications would be the provider to use based on our requirements.

They installed all the landlines and broadband required, and ported our existing numbers over into a new hosted phone system with no hassle.

They delivered a complete one stop shop for all our telecomms requirements and even incorporated the setup of our IT infrastructure by installing a new internal network and computers.

The benefit of having one personal point of contact was a blessing as we previously used one of the big corporate providers, and it made all the difference to be able to pick up the phone and always speak directly to a dedicated account manager that managed everything from start to finish.

They have also provided us with some low cost mobile phones and this has equally worked out very well for our business.

Carlo Marsango - Managing Director

 
 

Delicious Dining

Town & Country Communications made their proposal to me back in August 2014 for taking over my 15 mobile phone contracts by offering me by far the best quote.

l've always been suspicious of taking the cheapest deal because in my experience the company will normally over promise and under deliver. However with Town & Country l'm pleased to say that I didn't encounter one single hitch!

The staff have always been both knowledgeable and friendly plus quick to help with any problems that ! have experienced in a fast, competent and professional manner.

I have also made considerable savings across the board with my telephone call charges and Lee has always been very quick to advise me on how to make further savings.

The thing that's most impressive about this privately owned family company is that you can speak to the MD Lee Butler no matter what time of day or night should you ever have any queries, questions or doubts, which is a rare service to find nowadays.

I wouldn't hesitate to recommend Town & Country to anyone who places any importance on their businesses mobile phone usage or other communication needs and I'm certainly glad that I made the decision to migrate my business over to these guys.

Jamie Hughes - Operations Director

Greendale Construction

We are delighted to have chosen Town & Country to look after our mobiles.

We were anxious about the transition but the change-over passed without incident thanks to the professional approach of Lee and his team.

We would not hesitate in recommending them to look after your telecom requirements.

Chris Kane - Director

 
 

Meridian Lifts

The Town & Country Team provided us with "seamless transition" from our current mobile network provider.

Jacey came to our office and set up all the phone systems with our exchange email server which was carried out in no time at all and no loss of any data.

A local company touch is what we offer to all our customers and what Town & Country offered us from quotation to completion.

We have over 180 lift GSM units which have also been changed over the process.

Thanks to all the team, we will definitely recommending the services and products of Town & Country.

Howard Sutton - Business Manager - Meridian Lifts

Yarrells Preparatory School

We are now using the excellent New Phone System you recently installed at Yarrells and we are delighted with the result. We have had a professional service from you since our initial discussions and we are very impressed with your attention to detail and commitment to providing a product tailored to our specific needs. We now have a greatly enhanced and more efficient arrangement that has improved the quality of our phone systems. We are especially pleased that at the same time as providing a superior product and service, you have enabled us to save on costs.

It is a pleasure to be working with such an excellent local business and we thank you for the service we have had thus far.

Yours sincerely,

Mrs Charlotte Oosthuizen - Headmistress

 
 

On Yer Bike (BMTH) LTD

Here at On Yer Bike (Bmth) Ltd we would like to thank TOWN and COUNTRY COMMUNICATIONS LLP for the excellent work recently carried out on our New CCTV at our showrooms.

We now have a reliable and up to date CCTV Security System set up giving us the peace of mind within our business. The cameras and pictures are of excellent quality with a First Class Installation with No Mess or interruption to our business provided by a friendly, hardworking team.

Exceptional value for money as the price was very reasonable. We will definitely be recommending your company to others and will be happy to use your services again in the future.

Gill Butler ON YER BIKE (BMTH)LTD

Roberts Property

The guys at Town & Country provide us with both landline and mobile solutions. In our industry efficient and effective telephone systems are essential. We have found, having worked with Town & Country for a number of years that their industry knowledge and proactive approach together with their friendly customer focussed nature makes them one of our key business partners.

Andrew Dawson - Director

 
 

Rokill / Rocare

Reliable mobile communications are essential for the Rokill/ Rocare group. The pest control division alone has over 40 field based specialists who need to be able to communicate effectively with colleagues and customers. Rocare’s skilled trades people also spend the majority of their time on site and need to know that any issue with mobile telephones will be resolved quickly.We have worked with Town & Country for over 10 years of which they support over 100 mobile phones and find their service excellent, Lee and Jacey are friendly, proactive and helpful.

Chris Turner - Director

Letchers Solicitors

I anticipate that our communications budget for the year will virtually be halved, thanks to the guys. I cannot recommend them strongly enough to you and would have no objections in you contacting me if you want to hear firsthand of our experience with Town and Country.

Ianthe Slinger – Partner Letchers Solicitors